The average processing time for your order is 1-3 business days after we submit your automatic order confirmation.
Delivery time is usually 2-3 business days (Finland and Åland).
Other countries approximately one week.

If the products cannot be delivered due to the fact that the products are out of stock, or if the delivery is delayed for other reasons, the customer will be notified by email. Agtuvi Oy shall not be liable for any damage caused by exceeding the stated delivery time.

The delivery is free when the orders total is 150€ or more.


Delivery methods (Austria, Denmark, Estonia, France, Germany, Italy, Sweden):

- Pick up from Post office 10€
- Pick up from PostNord MyPack location 10 € (not available for every country)

Delivery methods (in Finland):

- Pick up from Post office 5,00 €

- Pick up from parcel locker 5,00 €

- Pick up from PostNord MyPack location 5,00 €

- Posti's home delivery 9,00 €

If you choose home delivery, Posti will call you to set the delivery time.
Please note that home delivery does not include return deliveries. If you want return your order, you need to deliver the parcel to Post office.

- Pick up from KIVAT- factory Outlet 0,00 e (temporarily not available)

Due to situation with Corona Virus epidemic our KIVAT-store is temporarily closed.
We want protect our customers and staff and avoid any extra visits in our premises.

Tue-Fri 10.00 - 15.00
Mondays and weekends closed.
Address:
Kursonkatu 4
33840 Tampere
FINLAND

We will send you a text message when your order is ready for picking up.



Payment methods:


Payment service provider

Paytrail Oyj (2122839-7) in co-operation with Finnish banks and credit institutions acts as a broker for payment services and as a payment service provider. Paytrail Oyj shall be the receiver on the payer's account statement and shall relay the payment to the seller. Paytrail Oyj has a payment institution license. In the event of reclaims, the product's supplier shall be the first point of contact.

Paytrail Oyj, business ID 2122839-7
Address:
Innova 2
Lutakonaukio 7
40100 Jyväskylä
SUOMI - FINLAND
Tel: +358 20 718 1830
www.paytrail.com

Paytrail offers the following payment options (some of them are available only in Finland):
- Nordea
- Osuuspankki
- Danske Bank
- Ålandsbanken
- Handelsbanken
- S-Pankki, Aktia
- POP Pankki
- Säästöpankki
- Oma Säästöpankki
- Visa
- Mastercard
- American Express
- MobilePay
- Collector Bank

Payments made through Paytrail are mainly via Nets, i.e. the acquirer is Nets.